Use cases · Wholesale and manufacturing
Your customers' orders in your system, without typing
Your inside sales team reviews an order instead of typing it in.
The challenge
Customers order by mail, each with their own form. Inside sales types article numbers and quantities into the ERP. A typing error becomes a wrong delivery.
How it works
- DataSnap picks up the orders from your shared mailbox.
- DataSnap recognises the customer and reads the order lines.
- Every article number is looked up in your article list. An unknown number stands out at once.
- Inside sales approves next to the original and the order goes to your ERP.
What it brings
A worked example with 60 orders a day, 5 minutes of typing per order and 30 percent of orders that need a correction.
| Nr | Per day | Today | With DataSnap |
|---|---|---|---|
| 1 | Work on the orders | 5 hours | about 1 hour |
Who it is for
Wholesalers, manufacturers and distributors with an inside sales team that receives orders by mail.
The mail channel is an add-on. It is in no edition.
Next step
Ask your partner for a demo, or send your partner ten purchase orders from different customers. If you do not have a partner yet, we will suggest one.
Other use cases
Demo
See DataSnap at work on documents from your own sector.
In 30 minutes we scan a stack of samples, such as an application form or a delivery note, and you see how each value is read and checked. You know the price up front.